Here’s how our service works.

 
 
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1 | Place your order

To get started, place your order by purchasing a full subscription here. The price can be divided amongst roommates.

Once your order has been placed, you will receive a confirmation email from us. A few weeks before school starts, we will open up a form through which you can schedule your installation appointment.


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2 | TOWER DELIVERY

Once you've ordered, we'll handle the installation.

Towers will be delivered to subscribers by appointment during the first weeks of school. Our tower isn't too heavy and takes up about as much floor space as a pair of shoes, so you can move it around with ease if you choose to reorganize.


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3 | JUG DELIVERY

We deliver frequently so that you do not have to deal with empty jugs in your room. During delivery, we will take your empty jugs and replace them with new ones.

Jugs will be delivered once a month at designated times. When the Hydrodore team is in your building, they will let you know and will be in and out of your room in about 5 minutes. You will never have to carry a jug or lift a finger!


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4 | TOwer Pickup

At the end of the semester or year, a Hydrodore team member will collect your tower and perform a condition evaluation.

If the tower is in acceptable condition, you have nothing further to worry about. In the event of damages to the tower, you will be responsible for any repairs or replacement deemed necessary.

They are so flexible with deliveries and super nice!
— Satisfied Customer